FAQ

PAYMENT METHODS:

Visa  Mastercard  Discover  American Express Blood Money

You can order from T-Shirt Hell - Australia with a major credit card (Visa, Mastercard, American Express and Discover), Apple Pay or with a T-Shirt Hell Gift Card. Sorry, we do not accept PayPal, money orders or personal checks.

We use a SECURE SHOPPING CART and are fully PCI compliant  so you can be sure that your order information and credit card details are secure.

Satisfaction is guaranteed or we'll happily refund your purchase (excluding shipping) within the first 30 days of the date you place your order).

SHIPPING INFO:

Purchasing on this site, tshirthell-australia.com, means your order will print and ship from Australia to wherever you live. We have a limited selection available at this site. However, we additionally ship to almost anywhere in the world from this site. Due to Covid-19 we are on a limited printing and shipping schedule, yet we make all efforts to ship your orders within 2-7 business days, up to 10 days max.

We are unable to grant requests to send our packages via UPS or FedEx Ground, even if you want to use your own account.

Shipping rates are calculated in the cart and are based on the items you are sending and quantity as well as location of your shipping address. You will see the amount in the cart when checking out.

DESIGNATING YOUR PACKAGE AS A "GIFT":

I'm sorry, we are unable to mark any packages shipped from this website as a gift.

WERE IS MY FAVORITE SHIRT?:

This website, www.tshirthell-uk.com, contains our top sellers. For a more complete listing please see our main website, https://www.tshirthell.com.

HOW TO SEND IN YOUR RETURN:

We will provide a full refund (excluding shipping) for any unworn, unwashed item that is returned within 30 days of the date of purchase. The shirts must be in re-sellable condition, free from deodorant marks, pet hair and cigarette smoke odors. Contact us via the contact form to arrange for a return. All returns will need to be sent to corporate headquarters in the USA. 

EXCHANGE INSTRUCTIONS:

We are currently unable to offer exchanges. Follow the instructions for returns, and then simply place a new order for the new item(s) on our site. You will receive a full refund (minus original and return shipping) for your original order once we receive it.